One operating system for every appointment-based business.
Bookings, queues, payments, WhatsApp, CRM, and analytics — replace eight disconnected tools with a single, beautifully unified platform.
No credit card required · Cancel anytime · Setup in under 10 minutes
Today
42
bookings
In queue
7
customers
Revenue
₹38.4k
today
Show-rate
94%
this week
Live queue
Now serving
#24
#25
#26
#27
#28
Next appointment
Priya Sharma
Hair Spa · 10:30 AM
Paid · ₹1,200
From discovery to loyal customer — automated end-to-end.
Every touchpoint your customer experiences, orchestrated in a single flow.
Step 1
Discover
Step 2
Book
Step 3
Pay
Step 4
Check-in
Step 5
Notify
Step 6
Serve
Step 7
Invoice
Step 8
Review
A booking page your customers actually enjoy using.
Share one link. Customers see live availability, pick a slot, pay a deposit, and receive instant confirmation on WhatsApp and email.
- Real-time slot availability across staff and services
- Deposit collection and no-show protection built in
- Custom-branded booking page with your logo and colors
- Works on any device — no app to download
Glow Salon & Spa
Bengaluru · Open now
Service
Hair Spa & Blow Dry · 45 min · ₹1,200
Pick a time · Wed 3 June
Manage every branch from a single dashboard.
Scale from one location to a hundred without changing systems. Each branch keeps its own staff, services, and hours — you keep the bird's-eye view.
- Unlimited branches on the Scale plan
- Per-branch calendars, pricing, and payment settings
- Role-based access for regional managers
- Consolidated analytics across all locations
4 locations · 23 staff
All branches
Indiranagar
8 staff · 42 bookings today
Koramangala
6 staff · 28 bookings today
Whitefield
5 staff · 19 bookings today
HSR Layout
4 staff · 11 bookings today
Every team member gets exactly the access they need.
Add stylists, doctors, therapists, and receptionists without seat limits. Assign roles, working hours, commissions, and services — SmartPilot handles the rest.
- Unlimited staff on all paid plans
- Owner, admin, staff, and receptionist role presets
- Individual calendars, availability, and time-off
- Commission tracking per service or per invoice
Dr. Meera Iyer
Doctor · Room 2
Anjali Rao
Senior stylist
Vikram Shah
Therapist
Riya Kapoor
Receptionist
A premium waiting-room display that impresses the moment they walk in.
Turn any TV, tablet, or reception monitor into a live queue display. Customers see their token, ETA, and staff assignment update in real time — with optional voice announcements.
- Fullscreen kiosk mode with keyboard shortcuts
- Real-time updates via WebSockets
- Voice announcements and notification chimes
- Dark / light themes and TV-scale font sizing
Now Serving
#24
Dr. Meera · Room 2
Next
#25
Next
#26
Next
#27
Every visit, every rupee, every preference — remembered automatically.
Your customer profiles build themselves. Visit history, lifetime value, notes, allergies, favorite staff, and no-show risk — all updated the moment a booking closes.
- Automatic profile creation from bookings
- Segments: VIPs, at-risk, high-spend, lapsed
- Notes, tags, preferences, and file attachments
- One-click WhatsApp or email from any profile
Priya Sharma
+91 98••• 12345 · VIP · since May 2024
18
Visits
₹34.2k
Spend
0
No-shows
Recent
Get paid the way your business already works.
Whether you accept UPI QR at the counter or run a global card-first checkout, SmartPilot supports both — with full policy control.
Zero-fee UPI, with proof upload
Customers pay to your UPI QR and upload the screenshot. Your team approves in one tap — the customer sees a live "Verified" screen the instant you confirm.
- No gateway fees
- Real-time verification screen
- Auto-reject expired uploads
Razorpay · Cashfree · PhonePe · Stripe
Connect your own gateway account, keep every rupee, and let SmartPilot handle checkout, deposits, and refund policies.
Accept payments
Choose how customers pay
Manual UPI QR
ActiveRazorpay
Stripe
Cashfree
PhonePe
13 pre-approved WhatsApp flows, one connected inbox.
Confirmations, reminders, queue updates, invoices, review requests, win-back — every message goes out automatically at the right moment, from your own WhatsApp Business number.
- Bring your own provider: Meta Cloud, AiSensy, Interakt, WATI, Twilio, 360dialog
- 13 approved template flows, ready to switch on
- Multi-tenant isolation — your data, your number
- Full send-log and delivery status per message
WhatsApp Business · online
Glow Salon
Beautifully branded transactional email, built in.
Every WhatsApp trigger has a matching React Email template — so the same booking confirmation, reminder, or invoice reaches customers on both channels, on-brand and on time.
- 13 branded email templates that mirror WhatsApp flows
- One-click unsubscribe, delivery tracking, and bounce handling
- Works with any SMTP provider you already use
You're all set, Priya ✨
Glow Salon · Wed 3 June · 10:30 AM · Hair Spa
Booking #GLW-2847
Stylist: Anjali · 45 min
13 branded templates · deliverable via any SMTP
The numbers that actually run your business, on one screen.
Revenue, bookings, no-show rate, staff utilization, service mix, retention — updated live, filterable by branch and date range, exportable to CSV.
- Revenue, occupancy, and retention KPIs
- Per-staff and per-service performance
- GST-ready exports for your accountant
Revenue
₹4.8L
+18%
Bookings
312
+12%
Show-rate
94%
+3%
Last 7 days
An analyst that never sleeps, spotting revenue you'd miss.
SmartPilot's AI reads your booking patterns and surfaces recommendations that grow revenue — from happy-hour slots to win-back campaigns to your best-performing staff.
- Weekly plain-English recommendations
- Anomaly alerts (unusual drops, spikes)
- Rebook and win-back suggestions
AI Insights
BetaTuesday 4–6 PM has 34% empty slots. Try a 15% off happy-hour push.
12 customers haven't visited in 60 days — send a win-back campaign.
Anjali's rebook rate jumped to 78% this month. Promote her services.
Your customers self-serve — and love you for it.
A personal link where customers view upcoming visits, reschedule, cancel, pay dues, download invoices, and track their live queue token — no login friction.
- Reschedule and cancel with policy enforcement
- Live token tracker with ETA
- Downloadable invoices and payment history
Hi Priya 👋
2 upcoming visits · ₹0 dues
Hair Spa · Anjali
Wed 3 June · 10:30 AM
Root touch-up · Anjali
Sat 21 June · 4:00 PM
Predictable pricing. Transparent invoicing. No surprises.
Manage your SmartPilot plan, download GST invoices, upgrade or cancel anytime — all from Settings › Billing. Your 30-day Scale trial gives you every feature, day one.
- 30-day full-feature Scale trial, no card required
- Auto-generated GST invoices for every payment
- Upgrade, downgrade, or cancel in one click
Current plan
Scale trial
23 days left · every feature unlocked
Next invoice
₹2,999
on 27 June 2026
Payment method
•••• 4242
Auto-charge on
Plays nicely with the tools you already run.
Connect your payment gateway, WhatsApp provider, and email — SmartPilot orchestrates the flow between them.
Your data is isolated, encrypted, and yours alone.
Row-level security
Tenant isolation enforced at the database layer — not at the application.
TLS 1.2+ end-to-end
All traffic encrypted in transit; secrets encrypted at rest.
Never store card details
PCI is handled by your payment gateway. We keep only transaction metadata.
DPDP-compliant
Full data-export and deletion controls, per India's Digital Personal Data Protection Act.
Owners stay in control of every seat, permission, and policy.
Role presets
Owner, admin, staff, receptionist — with granular per-page permissions.
Audit-ready logs
Every payment approval, refund, and setting change is timestamped.
Cancellation & refund policies
Set deposits, cancellation windows, and no-show fees per branch.
Bulk operations
Import customers, export data, and manage staff at scale.
Native iOS & Android apps for owners and staff.
Manage bookings, approve payments, and get push alerts for new appointments from your pocket. Currently in private beta — join the waitlist for early access.
- Push notifications for bookings, payments, and queue updates
- One-tap payment approval
- Offline-first appointment view
Today
42 bookings
One platform. Eight fewer subscriptions.
Stop stitching Calendly + Google Calendar + Sheets + a WhatsApp tool + Razorpay + Zoho + Mailchimp + a queue app. Do it all in one place.
Start your 30-day Scale trial. Every feature. No card. No lock-in.
Get set up in under 10 minutes. If it's not the best product you've tried this year, cancel with one click.